PRIVACY POLICY

Privacy Policy

Last updated: [03/09/2025]

Welcome to Ondopev!bes (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from ondopevibes.co.uk (the “Site”).

1. Information We Collect

When you visit or interact with our site, we may collect the following personal information:

  • Name
  • Email address

 

2. How We Use Your Information

We use your personal data to:

  • Fulfill and manage your orders
  • Send order updates and confirmations
  • Respond to customer service inquiries
  • Send marketing emails (if you've opted in)
  • Prevent fraud and ensure site security
  • Improve and personalise your shopping experience

3. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Shopify (our eCommerce platform)
  • Payment processors (e.g. Stripe, PayPal)
  • Shipping providers
  • Email marketing platforms (e.g. Klaviyo, Mailchimp – if used)
  • Legal authorities (if required by law)

We do not sell your personal information.

4. Cookies

We use cookies to collect non-personal data to help improve your experience. These include:

  • Essential cookies (site functionality)
  • Analytics cookies (e.g. Google Analytics)
  • Marketing cookies (e.g. Facebook Pixel, if applicable)

By using our site, you consent to the use of cookies. You can disable cookies in your browser settings.

5. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your data
  • Request deletion of your data (in certain cases)
  • Withdraw consent for marketing emails at any time

To make a request, contact us at ondopevibes@outlook.com.

6. Data Retention

We retain your data only as long as necessary for the purposes set out in this policy or as required by law.

7. Security

Your information is stored securely. We use industry-standard measures to protect your data, including SSL encryption and secure third-party platforms.

8. Third-Party Links

Our site may contain links to third-party websites (e.g. Instagram). We are not responsible for their privacy practices. Please review their policies before providing personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at: